Your security is our highest priority. Please observe the following guidelines to protect your eplix ID account:
We will never ask you for your password
enovetic will never ask you for your password or passkey by email, phone, or any other channel. If you receive such a request, it is a fraudulent attempt. Do not respond to it and contact us immediately via the contact form or by phone.
Watch out for phishing attempts
Phishing emails are fake messages designed to look as if they come from enovetic or eplix. They are intended to trick you into revealing your credentials or clicking on a malicious link. Always check the sender address and the link in your browser's address bar before entering your details. Official emails from enovetic or eplix are always sent from a sent from a verified enovetic domain or eplix domain..
Never share your credentials with anyone
Your password and passkey are personal and should never be shared with third parties, including enovetic employees or colleagues at your company.
Use a secure password manager
If you use a password, we recommend storing it in a trusted password manager and choosing a strong, unique password. Never use the same password for multiple services.
Passkey is the most secure login method
We recommend using a passkey, as it cannot be stolen or compromised through phishing attacks.
Report suspicious activity
If you notice unusual activity in your account, such as unknown logins or unexpected changes to your data, please contact us immediately via the contact form or by phone.
Keep your contact details up to date
Make sure your email address and mobile phone number are always current. These are needed to contact you in the event of security-related incidents or to restore access to your account.